Not pleased with your purchase? We're here to help. For you to be eligible for a return you need to follow a few simple steps:
1. Make sure your item is in the same condition you received it- the item must be unused, unharmed and packed in the same packaging you got it.
2. Have a proof of purchase. That includes an invoice and a verification email.
3. Send the package to the sender address. You will be responsible for the shipping costs, which are non- refundable.
Once the package has been received, we will then check it's condition. If approved, we will initiate a refund to the original method of your payment.
Still confused? You can always contact us.
Prices, Shipping & Delivery Time
Purchased items will be shipped within 10 business days of the order. After that, it might take up to 5 weeks for the delivery to arrive, due to post services.
If you still have not received your purchase after 4 weeks, please notify us with your order number provided. Import duties, taxes, and charges are not included in the item price or shipping cost. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
* Israel Post Express will take approximately 4 business days and will be delivered straight to your house.
** Please don't forget to write down your postcode
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